Free GTP Practice Questions

Question 1

A hotel's last-room-availability agreement covers standard king rooms for stays during the contract year, with no blackout dates. For those stays, the negotiated rate must be bookable through the company's TMC whenever a standard king is offered for public sale. Which audit finding conflicts with that commitment?

Accepted Answer

Standard kings are publicly available, but the TMC can book them only at public rates.

Answer

Only suites are available, and the negotiated standard-king rate cannot be booked.

Answer

Standard kings are sold out, although the hotel still offers standard twin rooms at public rates.

Answer

Standard kings are offered for stays after the contract expires, without the company's former negotiated rate.

Question 2

An employee adds a personal weekend to an approved business trip. The combined airfare is cheaper than the documented compliant business-only fare. Company policy reimburses actual eligible business costs, caps airfare at that business-only comparison, and assigns leisure expenses to the employee. The employee asks to use the airfare difference to pay for the weekend hotel. How should reimbursement be handled?

Accepted Answer

Pay the actual airfare and eligible business costs; exclude the personal hotel.

Answer

Pay the business-only comparison fare and let the employee allocate the difference.

Answer

Pay the personal hotel if the combined claim stays below the comparison airfare.

Answer

Pay business ground costs but withhold airfare because the itinerary includes leisure.

Question 3

A company's average ticket price exceeds its peer benchmark. Matching the period, routes, cabins, advance-purchase bands, channels, currency, fare conditions and fee inclusions shows that its fares are no higher within any comparable group. Its overall mix contains more long-haul business-class travel, which business leaders confirm is required next year. What should the travel manager conclude for the pricing review and forecast?

Accepted Answer

Assess purchasing with matched fares and retain the required itinerary mix when forecasting total spend.

Answer

Use the lower peer average as the negotiated-fare target while retaining the company's existing itinerary mix.

Answer

Treat the overall gap as weak purchasing, but phase the assumed savings into next year's budget.

Answer

Benchmark against last year's company average, eliminating the need to adjust for mix.

Question 4

An online booking tool displays lower-priced New Distribution Capability (NDC) offers from a preferred airline. Pilot tickets are issued correctly and appear in the reporting feed. Company requirements also specify TMC handling of changes, refunds and disruptions through its existing after-hours service. The vendor has demonstrated shopping and ticketing only. Which additional demonstration would establish that the service requirement is met?

Accepted Answer

The TMC can service these orders through its contracted after-hours route.

Answer

The airline confirms that these offers conform to its NDC connection requirements.

Answer

The displayed fare conditions match those published on the airline's own website.

Answer

The confirmation provides the airline's number for direct assistance.

Question 5

After an acquisition, headquarters requires a common travel policy, consolidated spend data and itinerary visibility before departure. One country's essential rail fares are sold only through a local platform. That platform can provide the required itinerary and cost feeds; the global booking tool cannot access its fares. How should this country be incorporated into the travel program?

Accepted Answer

Allow the local platform under common controls and integrate its itinerary and cost feeds.

Answer

Require the global booking tool and capture local rail purchases through post-trip expense claims.

Answer

Let the country replace the common policy with its own rail rules and quarterly reports.

Answer

Keep the local platform and substitute monthly spending reports for itinerary-level reporting.

Question 6

The same 200 travelers answer both unchanged survey questions in two successive waves. CSAT, the percentage selecting satisfied or very satisfied, rises from 82% to 89%. Net Promoter Score (NPS), which measures recommendation likelihood, falls from +34 to +21. Which statement belongs in the board report?

Accepted Answer

Satisfaction rose, while the gap between promoter and detractor percentages narrowed.

Answer

Satisfaction rose, and the lower NPS proves that the percentage of detractors increased.

Answer

Both indicators improved because NPS stayed positive while satisfaction increased.

Answer

Overall experience improved because the satisfaction increase outweighs the lower recommendation score.

Question 7

At 01:00, a canceled flight leaves an employee at a closing terminal. The assistance provider confirms an immediate safety risk if the employee remains there. The only verified safe transfer and hotel exceed normal spending caps. Company policy permits necessary safety purchases without prior approval, followed by documentation and review within two business days. The usual approver is unavailable. What should be authorized?

Accepted Answer

The verified transfer and hotel, with the emergency exception documented for review.

Answer

A capped transport allowance, with the traveler finding alternative accommodation independently.

Answer

The verified transfer and hotel, after written approval for both spending exceptions.

Answer

The verified transfer, with the traveler personally funding all lodging above the cap.

Question 8

A conference will proceed with fewer overnight delegates than expected. The hotel contract has a minimum room-night commitment with attrition charges and a separate cutoff for releasing unbooked rooms. The hotel offers an earlier cutoff, with all other terms unchanged. What is the effect of accepting that offer?

Accepted Answer

Unbooked rooms return to hotel inventory sooner; the original minimum commitment and attrition terms remain in force.

Answer

It eliminates attrition liability for all unbooked rooms returned to general inventory at the earlier cutoff.

Answer

It reduces the group's minimum room-night commitment to the reservations recorded by the earlier cutoff.

Answer

It moves individual guests' cancellation deadlines to the date when the remaining rooms are released.

Question 9

An airline proposal credits all tickets sold under its flight code toward the buyer's volume commitment. Its corporate fare discount applies only to flights that the airline both markets and operates. Many of the buyer's planned tickets carry that airline's code but are operated by partners. The savings forecast currently discounts every ticket credited toward the commitment. Select the correction that makes the forecast consistent with the proposal.

Accepted Answer

Count partner-operated tickets toward the commitment, but exclude them from the fare discount.

Answer

Remove partner-operated tickets from the volume count, but retain this discount on their fares.

Answer

Remove partner-operated tickets from both the volume count and the discount calculation.

Answer

Keep partner-operated tickets in both calculations once the buyer meets the volume commitment.

Question 10

A wheelchair user requests airport assistance 36 hours before a flight departing Madrid, missing the 48-hour advance-notice period. Under EU air-passenger assistance rules, how must the airport treat the late request?

Accepted Answer

It must make all reasonable efforts to provide the necessary assistance.

Answer

It may refuse assistance unless the traveler changes to a flight after the notice period.

Answer

It must guarantee the requested assistance once the traveler provides proof of a disability.

Answer

It may charge for arranging assistance at short notice if the traveler keeps the flight.

Free GTP Practice Questions

Domain 1: Strategic Business Planning 23% of exam

Question 1

Question 2

Domain 2: Buyer/Supplier Engagement 22% of exam

Question 3

Question 4

Domain 3: Travel Program Administration 34% of exam

Question 5

Question 6

Question 7

Question 8

Domain 4: Data/Analytics/Finance 21% of exam

Question 9

Question 10

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